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We’re Blue Phoenix

Clients

£m Savings Created

£m Business Generated

We started with a vision

To improve the focus, productivity and skills of 1,000 companies in the M.I.C.E industry by 2025, through the introduction of strategies that eradicate growth inhibitors, identify new opportunities and maximise the systems, processes and resources that will enable these organisations and their teams to reach their maximum potential.

Founded in 2013 by Gill Harvey following a successful career working in the Marcomms and Events arena with brands such as IBM, BT, Vodafone, Peugeot and Lloyds Banking Group, Blue Phoenix Enterprises was set up with the purpose of making business excellence accessible to all organisations regardless of their size or resource. Gill brings the knowledge and expertise found within large organisations, applying and translating these in a personal and practical way to deliver pragmatic solutions that create tangible results for SME’s in the Service Sector. 

Blue Phoenix has successfully supported a number of organisations :

  • Maximise the engagement and performance of their teams
  • Streamline their systems and processes and increase productivity
  • Foster a culture of innovation and growth
  • Create ‘wall to wall leaders’ 

 

 

Led By Gill Harvey

A highly skilled senior management consultant with 25 years leadership and management experience in the MICE industry, Gill has worked with a range of Blue-chip clients across a range of diverse industries including telecommunications; real estate; utilities; marketing and communications; events, automotive; financial services and IT.

Gill’s passion is working with SME’s in the service sector and her focus is on the mechanics of the organisation. Her specialty is diagnosing the root cause of the day to day problems that often hold businesses back. She has extensive experience in staff engagement and development as well as operational planning. Via a process of business process re-engineering she has helped many organisations at different stages of their lifecycles from start-ups, through mergers and acquisitions to turnarounds, to dramatically improve their service, reduce operational costs, and increase profitability.

Gill also lectures in Strategic Marketing, Innovation, and Event Management at the University of Lincoln, achieved a distinction for her MBA in Business Administration, is a member of the Chartered Manager Institute and is a qualified Master NLP Practitioner.

Whether a business requires support at Non-Executive Director level; on an interim consultancy basis to address specific operational challenges; to provide on-going leadership coaching or mentoring or on a pro-rata contract basis directing operations, Gill guarantees that business owners who use her services will receive significant return on their investment.

 

Which Has Fostered Client Success

Generated £2m+ of Client Business (Read More)

Suffering from a lack of pipeline following the departure of some key staff members, a strategy was proposed and goals were redesigned to create a strong focus on new business activities with devolved responsibilities throughout the organisation, which generated new business opportunities worth in excess of £2m over a 3 month period and the inclusion on 2 new Blue Chip client’s rosters.

Increased Team Productivity by 15% (Read More)

Client X (anonymous) was struggling to attract and retain the right talent for their organisation. As a result, standards were slipping and the management team were spending 90% of their time micro-managing staff. A skills matrix was developed to highlight deficiencies and an HR strategy developed to support the organisation with interim and permanent hiring and revamping the appraisal system. Upskilling throughout the organisation (including leadership skills; project management training and Interview techniques) followed over an 8 week period which led to a reported increase in productivity of 15% across the board, improved customer satisfaction levels and the successful recruitment of two sought after industry event managers.

Fast Track to Excellence (Read More)

A small boutique agency was looking to expand, bringing in a junior to support the team. Having coached the business head in the merits of recruiting to fill skill gaps a candidate was selected with no prior industry experience or knowledge but who had the creative edge the agency was missing. This was a gamble as there was little capacity within the agency to bring the candidate up to speed quickly. An in-depth training module was developed – which consisted of a series of short 1 hour modules. These were delivered remotely by Skype at 2 weekly intervals with exposure to relevant live project cases testing this knowledge in-between. Within 6 months the candidate was perceived by clients, suppliers and colleagues to be of a standard as someone with solid industry experience and was able to operate her job role with confidence.

Aligning & Engaging Remote Teams to Drive Productivity (Read More)

A leading firm in the Utilities sector had recently invested heaving in new technology which required a change in operating practices. Although the merits and benefits to the teams and the organisation were tangible, engagement issues surfaced from the regional teams that threatened to derail the project. Following a series of 1-2-1 interviews with the operational teams, which uncovered a series of issues common to remote teams, a communications programme was devised and implemented with resulting feedback showing a 96% engagement score and unity in driving the project forward.

Developing Purpose to Enhance Productivity & Increase Sales (Read More)

A disengaged team of estate agents were struggling to attract new vendors. By designing a sense of purpose to their role and creating a human connection through the chain of actions, new listings went up by 60% in a 4 week period and have continued to grow since.

Implementing a Business Travel Policy to Reduce Costs by 20% (Read More)

A multi-million pound organisation was looking to formalise and centralise how their business travel was organised to both save money and provide enhanced levels of safety for their staff travelling on business. A robust but user-friendly policy was drafted; communications and training programme initiated and supply agreements negotiated to result in savings of more than £100k in the first 12 months.

Chat With Us

We would love to help your business remove the biggest inhibitors to growth. Get in touch to see how we can help.

Hurstbourne, Willoughby Road, Sutton-On-Sea, Mablethorpe, Lincolnshire, LN12 2NF

01507 442 759

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    Phone: 01507 442 759

    Email: [email protected]

    Address: Hurstbourne, Willoughby Road, Sutton-On-Sea, Lincs, LN12 2NF